Privacy policy
🔒 Privacy Policy – Luna Baby Store
Last updated: November 4, 2024
This Privacy Policy explains how Luna Baby ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, purchase from, or interact with lunababystore.com (the “Site”) and related services (collectively, the “Services”).
By accessing or using the Services, you agree to the practices described below. If you do not agree, please do not use the Site.
🔁 Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. Updates will be published on this page with the Last Updated date revised accordingly.
📋 What We Collect and Why
We collect your personal data to provide, improve, and protect our Services. The types of data we collect include:
Information You Provide Directly:
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Contact info (name, email, phone, address)
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Order and payment details
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Account credentials (if applicable)
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Customer support messages
Information We Collect Automatically:
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Device and browser info
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IP address and usage behavior
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Cookies, pixels, web beacons (see section on Cookies below)
Information from Third Parties:
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Payment processors (e.g., Shopify Payments)
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Analytics tools and advertising partners
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Fulfillment partners and technical service providers
🛠️ How We Use Your Information
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Order fulfillment & support
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Payment processing & account management
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Marketing & promotions (with opt-out options)
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Fraud detection & site security
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Analytics & service improvements
🍪 Cookies
We use Cookies to enhance your browsing experience, analyze traffic, and personalize content and ads.
For full details, visit Shopify's Cookie Policy
You can control Cookies via your browser settings. Note: blocking cookies may affect some functionality.
We honor Global Privacy Control (GPC) signals where supported.
🔐 Data Sharing & Disclosures
We may share your personal information in the following cases:
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With vendors performing services on our behalf (e.g., shipping, payments, tech support)
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With marketing and business partners
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With authorities when required by law or legal process
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With your consent or direct request
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In the event of business transfer (e.g., merger or sale)
We do not sell or share sensitive personal information without consent.
🧒 Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from minors. Parents may contact us to request deletion of a child’s information.
🌎 International Data Transfers
Your data may be processed or stored outside your country of residence. Where applicable, we use Standard Contractual Clauses or other lawful mechanisms for international transfers.
📅 Data Retention
We retain personal information as long as necessary to provide Services, comply with legal obligations, and protect our business interests.
✅ Your Rights
Depending on your location, you may have the right to:
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Access or request a copy of your data
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Correct or delete your information
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Restrict or object to processing
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Withdraw consent at any time
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Port your data to another service
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Appeal denied requests
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Manage communication preferences
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File a complaint with a data authority
You can exercise these rights by contacting us (details below). We may request identity verification for security reasons.
📣 Marketing Preferences
You can unsubscribe from marketing emails at any time using the link in our emails. We may still send you service-related messages (e.g., about your orders).
🌐 Third-Party Websites
Our site may link to external websites. We are not responsible for their privacy practices. Review their policies before providing personal data.
📬 Contact Us
If you have questions or wish to exercise your rights, contact us at:
📧 info@lunababystore.com
🏢 261 Northwest 82nd Avenue, Miami, FL 33126, USA
